Services

Comprehensive LTL Services

As leading provider of cold chain management services, your products are safe with us from pick-up to delivery. We offer a large fleet of dual-temp trailers to manage any load combination. Every reefer unit is outfitted with remote temperature control and tracking technology for accurate temperature management. Our equipment is maintained by Penske for top performance and we incorporate the latest GPS technology to ensure on-time delivery.

We also offer full truckload services for special projects and on a dedicated basis. Contact us to discuss your needs.

For transportation to several destinations simultaneously, we offer temperature-controlled transportation services throughout the lower 48 and throughout Canada. Regularly scheduled routes include:

• Daily service to Oregon, Washington and British Columbia
• Twice weekly service to California, Idaho, Utah, Nevada and Arizona
• Weekly transcontinental in the US and Canada from the Northwest and California

With over 3 million cubic feet of capacity for frozen, chilled and dry products at our five west coast temperature-controlled facilities, we offer you:

• Asset-based carrier services
• Regularly scheduled LTL and FTL services
• Dedicated services
• Carrier drop-off services
• Pick and pack services
• Local delivery
• Pool distribution and redistribution
• Brokerage services
• Reverse logistics

C-TPAT

Kool Pak LLC is fully compliant with the guidelines of C-TPAT, the U.S. Customs-Trade Partnership Against Terrorism (C‐TPAT).

Keeping It KOOL°^®

Keep It KOOL°^® is our unique quality control program. Every team member is included from the top down, all focused on the safe handling of your shipment. Plus, all of KOOL PAK°’s California equipment is CARB-compliant.

We work with you to create a customized distribution solution that incorporates complete supply chain management. We offer flexible, daily scheduled routes throughout the western U.S. and Canada from our five strategically located warehouses in Langley BC, Seattle, Portland, Patterson and Ontario, California.

Our dedicated customer service team manages the safe and efficient handling of your products with our unique Keep It KOOL°^® quality assurance program. To ensure timely and efficient distribution services, we use Truckmate TMW software to:

• Transmit and receive orders
• Provide rate quotes
• Obtain Proof of Delivery
• Track shipments
• Confirm pickup and delivery
• Optimize EDI (electronic data interchange)

For flexible distribution solutions, strategic partnering and reliable, on-time service, KOOL PAK° is your partner of choice.

Refrigerated Warehousing

To meet all of your frozen, chilled and dry storage needs, you’ll appreciate exceptional customer service, careful attention to detail and safe handling of your product:

• pick and pack
• case picking
• cross-docking
• consolidation
• re-palletizing
• re-casing
• just-in-time inventory management

Temperature-controlled facilities

We offer over three million cubic feet of frozen, refrigerated and dry storage space at our five strategically located facilities in Portland, Seattle, Vancouver BC, Ontario and Patterson, California. We’ve got the space you need, whether it’s large or small volume business.

We’ve been partnering with customers and exceeding expectations since 1968. Contact us today at 800-938-3525 or request a quote.

Complete Supply Chain Management

KOOL PAK° Brokerage provides expertise in LTL and full truckload volume for all of your temperature-controlled commodities. With over 200 experienced carriers and extensive west coast capacity, we’ll safely manage the distribution of your perishable products.

KOOL PAK° services major national companies including Ajinomoto, Costco, Americold, Kroger, Safeway, WinCo Foods and Wal-Mart. You can rely on the consistency and accuracy of the KOOL PAK° Brokerage team, with 24 hour order booking and dispatching. Along with verification of proper case count, size and temperatures, daily location and temperature status updates, delay or issue notification, services include:

• same day, short notice truck load volume
• multi-temp loads
• temperature-specific handling with wrapping, gassing, icing

Take advantage of our experience with worldwide brands. Contact us today for a quote.

We’ve been partnering with customers and exceeding expectations since 1968. Contact us today at 877-585-6977 or request a quote.

With our vendor consolidation services, you’ll reduce shipping costs and save money, ranging from 20% to 40% savings for small to mid-size companies. Our team works with you to design a customized program that meets your business needs and ensures your product is delivered on-time and on-temperature. Along with lower shipping costs, you’ll appreciate our excellent safety record, online shipment tracking and low claims rates.

We have trucks in transit daily in high-density lanes, so it’s likely we’re headed the same direction as your shipment. Take advantage of our transportation services and together, we’ll reduce the volume of unfilled trailers on the road.

KOOL PAK°^® Dedicated Carrier Service programs are customized to your business needs. Our staff is ready to serve you 24/7. Enjoy control and flexibility without the headaches! You can count on us to:

• provide tractors, trailers and drivers
• manage fueling, scheduling, tracking, staffing and cost analysis so your distribution runs smoothly and efficiently
• manage staffing with dedicated drivers
• provide staff to carefully handle payroll, payment, insurance and overtime
• provide storage facilities for frozen, chilled and dry products

Our highly trained staff is dedicated to your account, offering experience and integrity to ensure your satisfaction.

KOOL PAK°^® and Polar Express Transportation provide LTL cold chain management solutions for temperature-controlled commodities across Canada and the U.S.

Based in Langley, BC, Polar Express Transportation was purchased by KOOL PAK in 2012 to increase our service levels throughout Canada. Working together, Polar Express and KOOL
PAK° offer you a full range of great services:

• Delivery schedules from Langley BC to Western Canada, WA, OR, ID, UT, CA, NV
• Weekly service from BC, Oregon, Washington and California to contiguous 48 states and Canada
• Temperature-controlled warehouse capacity:
  Frozen: 12,000 sq ft at -5° C / -20° F
  Chilled: 750 sq ft at 1° C / 34° F
  Dry: 5,000 sq ft
• 300,000 cubic feet of capacity for frozen, chilled and dry product storage and handling
• Storage capacity up to 1,400 pallets for frozen, chilled and dry product
• Warehousing services including vendor consolidation, container loading and port delivery, unloading and breakdown, load reconfiguration, re-palletizing and repackaging, cross docking, short hold and carrier drop off
• Customized solutions for your specific transportation and logistics requirements

C-TPAT Certified

Polar Express (Kool Pak Canada, ULC) is C-TPAT certified for cross border moves from Canada into the United States. C-TPAT is the U.S. Customs-Trade Partnership Against Terrorism (C‐TPAT).

COR Certified

Polar Express Transportation is COR Certified. The certificate of recognition (COR) is a voluntary program that encourages employers to create an occupational health and safety management system that goes beyond the current legal requirements, where employers are proactive about improving workplace safety and dedicated to continual improvement.

The Occupational Health and Safety (OHS) COR is awarded to employers that implement and maintain an OHSMS that exceeds regulatory requirements. For more information: Occupational health & safety management systems

Get a Quote

Contact us for warehousing rates and pick-up/delivery schedules in your area, or for more information send us an e-mail at rates@polarexpresstrans.com for more information.