Services

REFRIGERATED / TEMPERATURE-CONTROLLED TRANSPORTATION

As a leading provider of refrigerated and temperature-controlled transportation services, your products are safe with us – from fresh, perishable products to frozen pizzas. We move time-sensitive food according to your schedule, with careful attention to product handling throughout the cold chain, from pick-up to delivery. We provide:

• dual-temp trailers
• remote temperature control and tracking
• Penske-maintained equipment
• latest GPS tracking technology

For transportation to several destinations simultaneously, we offer LTL and FTL services from 5 west coast locations throughout the lower 48 and Canada:

• Daily service to Oregon, Washington and British Columbia
• Twice weekly service to California, Idaho, Utah, Nevada and Arizona
• Weekly transcontinental in the US and Canada from the Northwest and California

With over 3 million cubic feet of capacity for frozen, chilled and dry products, services include:

• dedicated service
• asset-based carrier services
• carrier drop-off
• pick and pack
• full truckload for special projects
• local delivery
• pool distribution and redistribution
• brokerage
• reverse logistics

C-TPAT

Kool Pak LLC is fully compliant with the guidelines of C-TPAT, the U.S. Customs-Trade Partnership Against Terrorism (C‐TPAT).

Keeping It KOOL°^®

Keep It KOOL°^® is our unique quality control program. Every team member is included from the top down, all focused on the safe handling of your shipment. Plus, all of KOOL PAK°’s California equipment is CARB-compliant.

Need a customized distribution solution with supply chain management? Contact us to discuss your needs – we offer flexible, daily scheduled routes throughout the western U.S. and Canada from our five strategically locations in LA (Ontario), Patterson, Portland, Seattle and Langley, BC.

Our dedicated customer service team manages the safe and efficient handling of your products, using Truckmate TMW software to:

• Transmit and receive orders
• Provide rate quotes
• Obtain Proof of Delivery
• Track shipments
• Confirm pickup and delivery
• Optimize EDI (electronic data interchange)

For a flexible distribution solution backed by 50 years, a strategic partnership and reliable, on-time service, KOOL PAK° is your partner of choice.

TEMPERATURE-CONTROLLED WAREHOUSING

If you need frozen, chilled or dry storage, Kool Pak provides exceptional customer service, careful attention to detail and safe handling of your product:

• pick and pack
• case picking
• cross-docking
• consolidation
• re-palletizing
• re-casing
• just-in-time inventory management

Frozen, Refrigerated, Dry

We offer over three million cubic feet of frozen, refrigerated and dry storage space at our five warehouses in Portland, Seattle, Vancouver BC, Ontario and Patterson, California. We’ve got space, whether your volume is large or small.

We’ve been partnering with customers since 1968 and are ready to be your warehousing resource. Contact us today for a quote at 800-938-3525.

Complete Supply Chain Management

For all your temperature-sensitive commodities, look to Kool Pak to safely manage the distribution of your perishable products. Our brokerage services include LTL and full truckload volume. We work with over 200 experienced carriers.

Kool Pak° services major national companies including Ajinomoto, Costco, Americold, Kroger, Safeway, WinCo Foods and Wal-Mart. You can rely on consistency and accuracy with our brokerage team, including 24-hour order booking and dispatching. We verify case count, size and temperature, and provide daily location and temperature status updates, delay or issue notification. Brokerage services:

• case count and temperature verification
• daily location and temperature status updates
• same day, short notice truck load volume
• multi-temp loads
• temperature-specific handling with wrapping, gassing, icing

Take advantage of our experience with worldwide brands. Contact us today at 877-585-6977 or request a quote.

Reduce shipping costs and save money with our vendor consolidation services, with savings ranging from 20% to 40% for small to mid-size businesses. We’ll create a customized program to meet your business needs that ensures product safety throughout the cold chain, backed by our excellent safety record, online shipment tracking and low claims rates.

We have trucks in transit daily in high-density lanes, so it’s likely we’re headed the same direction as your shipment. Take advantage of our transportation services and together, we’ll reduce the volume of unfilled trailers on the road.

Our Dedicated Carrier Service programs are customized to your business needs, to help reduce operating costs and increase efficiency. Our staff is ready to serve you 24/7 with flexible solutions – so you can focus on your business. Count on us to deliver a program that:

• provides tractors, trailers and drivers
• manages fueling, scheduling, tracking, staffing and cost analysis so your distribution runs smoothly and efficiently
• manages staffing with dedicated drivers
• carefully handles payroll, payment, insurance and overtime
• provides storage facilities for frozen, chilled and dry products

Our highly trained staff is dedicated to your account, offering experience and integrity to ensure your satisfaction.

KOOL PAK°^® and Polar Express Transportation provide LTL cold chain management solutions for temperature-controlled commodities across Canada and the U.S.

Working together since 2012, Kool Pak purchased Polar Express Transportation to increase our service levels throughout Canada. Based in Langley BC, we offer a full range of services:

• Delivery schedules from Langley BC to Western Canada, WA, OR, ID, UT, CA, NV
• Weekly service from BC, Oregon, Washington and California to contiguous 48 states and Canada
• Temperature-controlled warehouse capacity:
  Frozen: 12,000 sq ft at -5° C / -20° F
  Chilled: 750 sq ft at 1° C / 34° F
  Dry: 5,000 sq ft
• 300,000 cubic feet of capacity for frozen, chilled and dry product storage and handling
• Storage capacity up to 1,400 pallets for frozen, chilled and dry product
• Warehousing services including vendor consolidation, container loading and port delivery, unloading and breakdown, load reconfiguration, re-palletizing and repackaging, cross docking, short hold and carrier drop off
• Customized solutions for your specific transportation and logistics requirements

C-TPAT Certified

Polar Express (Kool Pak Canada, ULC) is C-TPAT certified for cross border moves from Canada into the United States.

COR Certified

Polar Express Transportation is COR Certified. Certificate of recognition (COR) is a voluntary program that encourages employers to create an occupational health and safety management system that goes beyond the current legal requirements, where employers are proactive about improving workplace safety and dedicated to continual improvement.

The Occupational Health and Safety (OHS) COR is awarded to employers that implement and maintain an OHSMS that exceeds regulatory requirements. For more information: Occupational health & safety management systems