Services

REFRIGERATED / TEMPERATURE-CONTROLLED TRANSPORTATION

As a leading provider of refrigerated and temperature-controlled transportation services, your products are safe with Kool Pak° – from fresh, perishable products to frozen pizzas. We move time-sensitive food according to your schedule, with careful attention to product handling throughout the cold chain, from pick-up to delivery. We provide:

• refrigerated transport services
• frozen transport
• LTL shipping services across the U.S.
• dual-temp trailers
• remote temperature control and tracking
• Penske-maintained equipment
• latest GPS tracking technology

For transportation to several destinations simultaneously, we offer LTL and FTL services from four west coast locations throughout the lower 48 and Canada:

• Daily service to Oregon, Washington and British Columbia
• Twice weekly service to California, Idaho, Utah, Nevada and Arizona
• Weekly transcontinental in the US and Canada from the Northwest and California

With over 3 million cubic feet of capacity for frozen, chilled and dry products, our refrigerated transportation services include:

• dedicated service
• asset-based carrier services
• carrier drop-off
• pick and pack
• full truckload for special projects
• local delivery
• pool distribution and redistribution
• brokerage
• reverse logistics

C-TPAT

Kool Pak LLC is fully compliant with the guidelines of C-TPAT, the U.S. Customs-Trade Partnership Against Terrorism (C‐TPAT).

Keeping It KOOL°^®

Keep It KOOL°^® is our unique quality control program. Every team member is included from the top down, all focused on the safe handling of your shipment. Plus, all of KOOL PAK°’s California equipment is CARB-compliant.

Are you looking for a customized supply chain management solution? Contact us today to discuss your requirements. Kool Pak° offers flexible, daily scheduled routes throughout the western U.S. and Canada from our four strategically located temperature-controlled facilities in southern California, Portland, Seattle and British Columbia.

Our dedicated customer service team will manage the safe and efficient handling of your products, using Truckmate TMW software to:

• transmit and receive orders
• provide rate quotes
• obtain Proof of Delivery
• track shipments
• confirm pickup and delivery
• optimize EDI (electronic data interchange)

For a custom distribution solution backed by 50 years of service, Kool Pak° is your partner of choice for reliable, on-time refrigerated transportation and logistics services.

TEMPERATURE-CONTROLLED WAREHOUSING

We offer frozen, chilled and dry storage of your temperature-sensitive products. Kool Pak° provides exceptional customer service with careful attention to detail and the safe handling of your products, including:

• pick and pack
• case picking
• cross-docking
• consolidation
• re-palletizing
• re-casing
• just-in-time inventory management

Refrigerated Freight

We offer over three million cubic feet of refrigerated, frozen and dry storage at our four West Coast warehouses in Portland, Seattle, Vancouver BC, and Rancho Cucamonga, California. We’ve got space, whether your volume is large or small.

Expanded Temperature-Controlled Capabilities

In September 2020, we expanded our capacity and services at our southern California facility in Rancho Cucamonga. We now offer you over 58,000 sq ft featuring a chill dock and 11 doors ready to serve you. In addition, we have the capacity to manage 700 pallets of frozen storage, 700 pallets of chill storage and 1,200 pallets of dry storage.

We’ve been partnering with customers for over 50 years to provide the best service. We are ready to be your temperature-controlled warehousing resource. Contact us today for a quote at 800-938-3525.

Call 877-585-6977 for Complete Supply Chain Management services from KOOL PAK°® Logistics

KOOL PAK° Logistics delivers the same high standards of integrity and reliability that make KOOL PAK° the leader in worry-free, temperature-controlled LTL shipping. We provide expansive capacity for both LTL and truckload volume to best serve your business and logistics requirements.

KOOL PAK° Logistics will work in partnership with your business to:

• Ensure details are taken care of, so you don’t have to.
• Adhere strictly to DOT federal transportation regulations; plus, all of our California equipment is CARB Compliant.
• Provide insurance coverage for your high dollar cargo.
• Work with qualified, vetted carriers who demonstrate the same high standards that KOOL PAK° adheres to, so you can rely on the services you’ve come to expect.
• Our reputation and experience with our industry connections ensure safe transit of your product from portal to portal

We can manage your truckload volumes of packaged perishable and frozen products across the U.S. and Canada.

Take advantage of our experience with moving worldwide recognized brands — contact us today for a quote.

Supply Chain Management

KOOL PAK°Logistics works as your business partner to ensure your products are safe throughout the cold chain process. Our dedicated KOOL PAK° Logistics (3PL) team is your complete freight management solution for warehousing, full load, LTL transportation or and distribution services, to:

• Manage and track your shipment
• Mobilize the right resources for each shipment
• Deliver your goods safely, on-time and on-temperature

Full-Service Brokerage

KOOL PAK° Logistics is a full-service brokerage for all your transportation and logistics needs. We partner with you and our carriers to safely and securely provide:

• Transportation management
• Dedicated delivery
• Carrier management
• Operations support
• Reporting and analysis

KOOL PAK° Pick and Pack Services

Pick and Pack is a part of our complete supply chain management. KOOL PAK°’s 3PL value-added logistics services can be a cost-effective strategy for retail distribution of your goods. At our four west coast facilities, we’re ready to process small to large quantities of product, picking the relevant product for each destination.

Value-added Logistics Services

Along with comprehensive transportation and distribution services, we serve as your single-source logistics partner for regular fulfillment or a one-time project. With our flexibility and scalability, we’ll help reduce operational costs and eliminate internal overhead.

Temperature-controlled Pick and Pack warehousing services include:

• Product labeling
• Shrink wrapping
• Pallet breakdown for shipping individual cases
• Building new cartons, packs or pallets to fulfill customized orders
• Individual order fulfillment from the warehouse to packing to customer delivery
• Picking and re-packing cartons or pallets to meet your specific requirements

Advantages of KOOL PAK° Pick and Pack Services

Because you spend a lot of time and capital building your brand, KOOL PAK° partners with you to protect your reputation and your product throughout the entire supply chain. We’ve been exceeding customer expectations and delivering results since 1968.

• Extended west coast reach with facilities in Sumner WA, Clackamas OR, Rancho Cucamonga CA, and Langley, BC
• Exceptional service is our trademark; we’re dedicated to ensuring your fulfillment experience is flawless
• Accurate order handling and documentation
• Tailored to your unique requirements for large and small volume orders
• Reduced labor costs
• Optimized workflows for efficient fulfillment
• Reduced chargeback fines
• Speed of execution to meet your schedule
• Partnering with you to achieve a fast, seamless transition
• Easing your administrative burden

Call us at 877-585-6977 for a quote or more information, or request a quote online.

Reduce your shipping costs and save money with our vendor consolidation services. The savings range from 20% to 40% for small to mid-size businesses. We’ll create a customized program to meet the requirements of your business while ensuring temperature-sensitive product safety throughout the cold chain. Our vendor consolidation services are backed by an excellent safety record, with online shipment tracking and low claims rates.

Kool Pak° has reefer trucks in transit daily in high-density lanes, so it’s likely we’re headed the same direction as your shipment. Take advantage of our refrigerated transportation services and together, we’ll reduce the volume of unfilled trailers on the road.

We work with you to create a customized Dedicated Carrier Service program to meet your business needs – so you can focus on running your business. Our experienced team will help you reduce operating costs and increase efficiency. Because we’re here for you 24/7, count on us to deliver a dedicated program that works for you.

Dedicated services include:

• tractors, trailers and drivers
• fueling, scheduling, tracking, staffing and cost analysis so your distribution runs smoothly and efficiently
• staff management with dedicated drivers
• payroll, payment, insurance and overtime
• temperature-controlled storage facilities for frozen, chilled and dry products

We are dedicated to your account, offering experience and integrity to ensure your satisfaction.

KOOL PAK°^® and Polar Express Transportation provide LTL and FTL cold chain management solutions for temperature-controlled commodities across Canada and the U.S.

Kool Pak° purchased Polar Express Transportation in 2012 to increase our LTL shipping service levels throughout Canada, and we’ve been growing ever since. We offer a full range of temperature-controlled transportation and logistics services from our facility in Langley BC.

 

Refrigerated transport services include:

• frozen transport delivery schedules from Langley BC to Western Canada, WA, OR, ID, UT, CA, NV
• weekly service from BC, Oregon, Washington and California to contiguous 48 states and Canada
• temperature-controlled warehouse capacity:
  Frozen:12,000 sq ft at -5° C / -20° F
  Chilled: 750 sq ft at 1° C / 34° F
  Dry: 5,000 sq ft
• 300,000 cubic feet of capacity for frozen, chilled and dry product storage and handling
• storage capacity up to 1,400 pallets for frozen, chilled and dry products
• warehousing services including vendor consolidation, container loading and port delivery, unloading and breakdown, load reconfiguration, re-palletizing and repackaging, cross docking, short hold and carrier drop off
• customized solutions for your specific transportation and logistics requirements

C-TPAT Certified

Polar Express (Kool Pak Canada, ULC) is C-TPAT certified for cross border moves from Canada into the United States.

 

COR Certified

Polar Express Transportation is COR Certified. Certificate of recognition (COR) is a voluntary program that encourages employers to create an occupational health and safety management system that goes beyond the current legal requirements, where employers are proactive about improving workplace safety and dedicated to continual improvement.

The Occupational Health and Safety (OHS) COR is awarded to employers that implement and maintain an OHSMS that exceeds regulatory requirements. For more information: Occupational health & safety management systems