With over 200 years of combined experience in temperature-controlled transportation, warehousing and food manufacturing in a broad range of businesses, the KOOL PAK°® management team fulfills the promise to provide worry-free transportation, logistics, and complete cold chain management services. Every one of our 185 employees and independent operators is committed to providing exceptional service and careful management of every shipment.
Steve Ness serves as President and chief operating officer of KOOL PAK° LLC. He has held this position since the purchase of the company in 1986. Steve also holds the position of president and chief operating officer of Ness Holding Co. Inc., which owns majority interest in KOOL PAK° LLC. Previously, Steve has served as sales manager, vice president of sales, director, board member, chief operating officer, and president and chief operating officer of various companies owned by Ness Holding Company. • Ness Holding Company has owned and operated businesses in the food industry since 1939, in manufacturing, importing, brokering, distributing, trucking, and warehousing. Steve is a graduate of the University of Oregon and Harvard Business School.
Since KOOL PAK° LLC started in July 2003, Wade Palmer has served as Chief Financial Officer. Wade’s responsibilities include accounting, administration, regulatory, legal, and information systems. • Previously, Wade was General Manager of Toyo Tanso USA, Inc., a graphite manufacturer. For 11 years, he served in various capacities including corporate controller and vice president of operations, US operations. Prior to Toyo Tanso, Wade worked for Ernst and Young. Wade received Bachelor of Science Degrees in Accounting and Corporate Finance from the University of Idaho.
Pamela Dinsdale joined KOOL PAK°in 1996. She has worked in various capacities and since 2004, serves as the Vice President of Sales. Pam brings over 25 years of experience in the food industry with extensive knowledge in food products from temperature requirements to safety to transportation, distribution and warehousing. • Previously, Pam was with Ness and Company as their Corporate Fleet Manager for 12 years. She was previously a Sales Representative for Bob Ward Leasing.
Russell joined KOOL PAK° in 2011 as a sales rep and was promoted to Business Development Manager in 2015. He was promoted to his current position early in 2018, when his focus expanded to include both sales and business development for accounts across the US and Canada. A second generation logistics industry professional, he started his career as a logistics broker in 2009. He earned his BBA from Georgia Southern University.
Jamie Plowman is President and General Manager of Polar Express, part of KOOL PAK°LLC. • Jamie worked in the transportation industry for ten years before starting Polar Express Transportation Ltd. in 1999. Based in Langley BC, Polar Express serves the Seattle – Vancouver BC corridor. KOOL PAK°purchased Polar Express in January 2012 to expand their Canadian transportation services, providing temperature-controlled warehousing in Langley and transportation services throughout Canada and the US.
Laura’s experience includes over 20 years as an HR professional, primarily working in manufacturing and transportation. She worked at KOOL PAK° from 2012 to 2014. In 2018, she moved from Epson to re-join the KOOL PAK° team in her expanded role as VP. In addition to her HR expertise, she is also an ISO Lead Auditor, earning her ISO 9001:2008 Lead Auditor Certificate in 2014.