Customer Center

Welcome to Kool Pak’s Customer Center. Please select your preference from 3PL Warehouse Manager, Customer Documents – both secure and public, or the TMW Tracking System. Please contact us if you have any questions or need assistance, at 800-938-3525, extension 129.

3PL Warehouse Manager

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TMW Tracking System

With Kool Pak's state of the art system, you can track shipments, request pickups, and request rate quotes at your convenience – 24 hours a day, 365 days a year:

  • Real Time Tracking
    Search for and select a single freight bill or show details for all your orders.
  • Pickup Request
    Request load pickups any time, even when our dispatchers are off-duty. Enter details such as delivery time needed, exact type and quantity of freight, temperature requirements of the freight, and even request specific equipment.
  • Rating Quote
    Enter the load information and get a rate in seconds.

Login to TMW

New to our system?
If you are a Kool Pak customer and would like 24/7 access to our online tracking system, please contact us at 800-938-3525, extension 101 or send an e-mail to tracking@kool-pak.com. Be sure to include the following:
*Name
*Company
*Address, including City, State, Zip
*Phone Number
*E-mail Address

Customer Documents

Public Documents