KOOL PAK°® NEWS
KOOL PAK° ANNOUNCES DEVELOPMENT OF QUALITY ASSURANCE DEPARTMENT: January 2015 - Kool Pak° LLC announced the development of the Kool Pak° Quality Assurance (QA) Department. The creation of a dedicated QA team reinforces Kool Pak°’s commitment to process control, procedural documentation and continuous improvement in their transportation and logistics operations. Kool Pak° provides temperature-controlled LTL and TL transportation, warehousing, distribution and logistics services throughout the U.S. and Canada. The QA Department will be headed by Katie Royce, Director of Quality Assurance, who brings over ten years’ experience at Kool Pak° to the position. Wade Palmer, Chief Financial Officer, notes, “Because of her tenure, Katie is familiar with most aspects of our business and is skilled in developing procedures that protect our customers’ freight. We expect her abilities will allow us to maintain our reputation as the frontrunner in temperature-controlled LTL transportation.” The QA Department also comprises long time Kool Pak employee Cheryl McCoy as Claims Manager, and Amanda Rocheleau, OSD Specialist. The team will manage the Keep it Kool® program, the company’s proprietary claims prevention program. All employees participate in this LTL transportation industry-leading claims prevention program which touts a claims rate nearly twenty times lower than the industry average.
KOOL PAK° LOGISTICS GROWS BROKERAGE SERVICES: January 2015 - Kool Pak° Logistics (KPL), a full service freight brokerage specializing in same day, short notice truckloads, announces the expansion of their facility and the addition of two well-respected industry professionals. Based on Kool Pak° Logistics’ exponential growth in 2014, KPL hired Lukas Bardue and Cindy Soll to support and expand their services. Lukas Bardue brings several years of experience in transportation services, having worked in the industry as a broker, business development and customer service manager, owner and public relations director. In his capacity as Logistics Specialist, Lukas' extensive transportation background will strengthen KPL’s robust customer base. To enhance their expanded operations, Cindy Soll joins Kool Pak° Logistics as administrative support. Soll most recently worked in Operations at Kool Pak° LLC, temperature-controlled LTL freight carrier and Kool Pak° Logistics LLC’s parent company. Her transportation industry career started in Shipping and Receiving at Safeway Corporation. Robbie Orozco, Kool Pak° Logistics Sr. Accounts Manager notes, “The unprecedented growth we have experienced has afforded us the opportunity to add two highly talented individuals to the KPL family. Cindy and Lukas will be instrumental in helping us develop new lanes and expand our customer base.” “I am proud of our team who have exceeded our expectations and look forward to continued growth and expansion of our reputation in the industry,” adds Matt Thompson, Chief Marketing Officer. Kool Pak° Logistics has over 200 carriers with expertise in temperature-controlled transportation and logistics.
BUSINESS IS RISING AT KOOL PAK° LOGISTICS: November 2014 - KOOL PAK° Logistics continues to expand services and capacity, providing exceptional customer service and immediate response to better meet the demands of our growing client base. A Northwest bakery famous for their healthy breads looked to KOOL PAK° Logistics for nationwide distribution and storage services. KOOL PAK° Logistics services grew as the customer’s needs grew: exponentially and on short notice. What started as one or two loads per month rose to 20-30 loads per week. That dramatic growth happened within 60 days and continues to increase. KPL is now transporting multiple loads daily in temperature-controlled trailers with scheduled distribution to key areas across the U.S. In addition to transportation and logistics services, KOOL PAK° Logistics provides storage for both ingredients and finished baked goods. For customers of all sizes, we offer the flexibility and expertise to efficiently manage distribution and warehousing requirements of temperature-sensitive products from chilled to frozen to dry.
KOOL PAK° EXPANDS 40,000SF CHILLED AND FROZEN STORAGE IN NORTHERN CALIFORNIA: October 2014 - To manage the dramatic increase in customer demand, temperature-controlled transportation and logistics services provider KOOL PAK° LLC announced the expansion of their west coast services through an agreement with Sierra Pacific in Patterson, California. By partnering together, KOOL PAK° now offers an allocated capacity of 20,000 SF of both chilled and frozen storage. Headed by Operations Manager Blake McClearn, KOOL PAK° provides customers with freezer, cooler and dry storage services, blast freezing, cross docking, consolidation and redelivery services on a daily basis from the northern California facility. “As with all of our west coast facilities, we feature temperature controlled docks to protect our clients’ products through the entire distribution channel,” notes McClearn. Industry veteran Tim Layhee serves as Business Development Manager for the Northern California market and adds “With five locations, we now provide extended service levels for higher volumes of temperature-sensitive products along the entire west coast, with our facilities in Ontario and Patterson, Portland, Seattle and Langley, BC.” Located off I-5 with easy access to all major West Bay, East Bay, South Bay and North Bay areas, KOOL PAK° Patterson provides efficient pickup and delivery from Bakersfield to Redding. The warehouse is located at 340 South 1st Street, Patterson, CA 95363. Backed by a professional and knowledgeable staff and a fleet of 53’ multi-temp refrigerated trailers, KOOL PAK° also has electronic data interchange including status updates and online order tracking. Patterson Contacts: Blake McClearn/Terminal Operations Manager 209-895-7384 and Tim Layhee/Business Development Manager 503-752-3788
KOOL PAK° SUPPORTS THE OREGON INTERNATIONAL AIRSHOW: September 2014 - The Oregon International Air Show has been a premier event in Oregon since 1988. Held in September in Hillsboro, Oregon, the show features static displays as well as aerobatic maneuvers. With annual attendance over 65,000, it’s the largest civilian air show on the West Coast. All proceeds benefit local charities. KOOL PAK° has been a proud event sponsor for over five years. As part of our participation, we deliver and donate the use of two refrigerated trailers to safely store concessions during the three days, often some of the hottest days of summer. For the KOOL PAK° team, it’s all part of Keeping It Kool for the participants and attendees.
WELCOME BLAKE MCCLEARN, TERMINAL MANAGER: September 2014 - Blake McClearn recently joined KOOL PAK° as the Terminal Manager in our new northern California facility in Patterson. Blake is responsible for hiring quality local, short haul drivers, coordinating freight in and out of the warehouse, and ensuring loads are at the correct terminals for pick up and load planning. Blake adds, “there are many daily challenges in the transportation business. By being a driver myself it helps me communicate with drivers and customers about what it takes to get the work done”. Blake has worked in a variety of roles at several transportation companies for over 25 years. After truck driving school, he started hauling tomatoes, went on to win Driver of the Year, drove dedicated for the cold storage division at Royal Express, worked in dispatch and up to Operations Management. Along with being a Raiders fan, he enjoys camping, boating and spending time with family and friends. With Blake’s vast industry experience, he brings great skills to the KOOL PAK° team.
NATIONAL TRUCK DRIVERS APPRECIATION WEEK: A THANK YOU TO ALL DRIVERS: September 2014 - Kool Pak is blessed with having some of the best drivers in the country. Our growth and expansion is fueled by happy customers and that only happens when drivers go above and beyond to make sure product delivers on time and on condition, every day, every time. So many drivers are making personal sacrifices to work long hours, to be away from the families for long periods or get up at the crack of dawn to meet the needs and expectations of our customers. Just a few weeks ago a new customer told us how great our service is and that he couldn’t be happier. We hear those same comments many times a month from many different customers. Without professional, dedicated and committed drivers this would not be happening; we owe the greatest respect and thanks to all of you who work so hard to contribute to the success of Kool Pak and to building a solid reputation as Leaders In Worry-Free LTL Shipping. For the great team of Kool Pak and Owner Operator drivers we say thank you for everything you do. This week is dedicated to showing you all our respect and appreciation. Steve Ness CEO Wade Palmer CFO G Geary VP
MCGEE JOINS AS HR DIRECTOR: June 2014 - Holly McGee joined Kool Pak as the Director of Human Resources in June. She brings a variety of experience working in human resources for companies such as Hyster/Yale, MEC Northwest and Forest City Trading Group. She and her family live in the Clackamas area.
UPDEGRAFF JOINS AS NEW SO CAL REP: June 2014 - Jim Updegraff has been named as Southern California Sales Representative. He joined Kool Pak with 30 years of operations and sales experience in the transportation industry. He spent the last 6 years working as the Southern California Sales Representative for Northern Refrigerated Transportation where he solidified his reputation for providing incomparable customer service and was recognized for his efforts in acquiring numerous notable accounts. Kool Pak LLC brings Jim to the team in an effort to sustain the recent success and growth they have experienced in the California market. Steve Ness, President and CEO, said, “As we continue to grow, it is critical that we add talent and experience to the company. As a member of our sales team, Jim’s extensive knowledge of the industry and practical sales abilities will allow Kool Pak to enhance our strategic plan to continue expansion into new markets and increase our service offerings to our customers.”
OTA AWARDS KOOL PAK° AS 2013 FLEET SAFETY GRAND CHAMPION: June 2014 - Transportation Safety Awards Granted to KOOL PAK° LLC by Oregon Trucking Association. At the recent Oregon Trucking Association’s (OTA) Safety and Leadership Summit, KOOL PAK° LLC received two prestigious transportation safety awards. OTA, with Great West Casualty Company, granted highest honors to KOOL PAK° as 2013 Fleet Safety Grand Champion. This is the second time in three years KOOL PAK° has earned the outstanding safety award. They also received First Place for LTL Carrier under three million miles. “These awards are a result of a combined team effort”, notes KOOL PAK° CEO Steve Ness, “from our schedulers and warehouse staff, to our drivers who safely deliver temperature-controlled products to customers across the country. Safety is always our number one priority.” KOOL PAK° continues their dual focus on transportation and product safety with the acquisition of new tractors and trailers that improve on-the-road safety while being better for the environment. New equipment delivers improved tractor and trailer aerodynamics, fuel savings, lower equipment weight, optimized engines and idle reduction. Additional fuel saving results from the use of low rolling resistance super single tires and reducing driver fatigue with automatic DT12 transmissions that also deliver better performance in all road and weather conditions.
PROMOTIONS AND AWARDS: March 2014 - In March 2014, long-time employee Kirk Soll received a promotion from Clackamas (Oregon) Fleet Manager to the Clackamas Terminal Operations Manager. Lorie Carson, previously the Fleet Manager, eastern Washington, Idaho & Arizona, is assuming the Local Fleet Manager role at the Clackamas facility and reports to Kirk. On March 3rd, Richard Partida joined Kool Pak as the Fleet Manager in Lake Oswego. At the 2013 Annual Driver Awards banquet, we honored two Rookies of the Year with awards given to Alberto Amezola and Randy Miller. They both joined Kool Pak in 2013. The Kool Pak Driver of the Year Awards are granted to individuals who have demonstrated excellence in overall performance, teamwork and customer service. The 2013 award recipients are Lee Dague, Mike Mozley and Roby Schiele. We are also pleased to announce the 2013 Driver of Excellence awards. These awards were granted to the following exceptional team members, shown alphabetically: Shannon Clausnitzer, Tim Eaton, Clayton Foster, Mike Galluzzo, Gary Grant, Chad Grassee, Larry Hosek, Cindy Haberstitch, Jim Haberstitch, Ricky Humphreys, Gary Korhonen, Howard Landis, Wes Mallette, Dan Mendonca, David Nelson, Dennis Neff, Mark Patterson, Lucky Preston, Glen Scoggan, Jamie Uribe and Denny Vetter.
LOGISTICS EXPERTISE DRIVES GROWTH: March 2014 - Since starting operations in early 2013 to better serve our customers with expanded services and dedicated staff, KOOL PAK° Logistics has grown dramatically. In the first nine months, we’ve tripled the volume of goods moved across the US. KOOL PAK° Logistics now offers over 200 highly trained and experienced carriers to safely move perishable commodities including produce, meat, frozen and dry freight, as well as equipment, manufactured and durable goods. KOOL PAK° Logistics services major national accounts that include Del Monte, Dole, Costco, Americold, Kroger, Safeway, WinCo and Wal-Mart. Customers rely on the consistency and accuracy provided by the KOOL PAK° Logistics team, with 24 hour service for order booking and driver dispatching as well as expertise in handling same day, short notice truckload volume. Services include verification of proper case count, size and temperatures, daily updates with driver locations and product temperature status, and delay or issue notification. Carriers receive extensive training in KOOL PAK°’s cold chain management processes to safeguard temperature-sensitive commodities and most carriers are port compliant (nationwide) with TWIC cards. To keep freight moving smoothly, KOOL PAK° offers carriers quick pay, fuel advances, and direct deposit. KOOL PAK° Logistics currently handles 200 truckloads each month throughout the eleven western states, with expansion underway on the East coast and the Midwest to better serve national customers and increase overall capacity.
KOOL PAK° DELIVERS SUPPORT TO THE DALLES OR FIREFIGHTERS: September 2013 - During the extensive fires that plagued the Mount Hood National Forest in recent weeks, there’s been a tremendous need to help the many firefighters and support workers during their relief and containment efforts. They needed a way to keep food supplies safe during the extended period the firefighters were deployed. We received a call in late August requesting our services to keep food cold for the nearly 800 firefighters working on-site. Our dedicated team quickly responded. We delivered one of our newest temperature-controlled trailers to keep their food supplies cold. Our driver picked up two pallets of ice and delivered the reefer trailer to the firefighter’s camp near The Dalles for a week. Along with the trailer, we arranged for portable steps to make food access easier for the firefighters and their support team. The 800 firefighters were working on three lightning-sparked fires 10 miles southwest of The Dalles, OR. The fires covered nearly 11,500 acres before being contained. Some of the fires affected Mt. Hood National Forest facilities and trails. KOOL PAK° was glad to be of service to our firefighters.
ANNOUNCING STELLAR RESULTS OF OUR KEEP IT KOOL° PROGRAM: August 2013 - Successfully managing temperature-sensitive loads is what we do best at KOOL PAK°. Since starting our claims prevention and quality assurance program at the beginning of fiscal year 2009, the Keep it KOOL° program continues to deliver results for our customers. Now into our fifth year, we’re pleased to announce that our fiscal year 2013 results are seven times better than average pre-program figures, at an astounding .05%. That’s nearly 20 times better than the industry average. Created as a way to involve every employee in reducing and preventing claims, the excellent results of the program continue on their long-term trend as the lowest in the industry. For FY 2013, we’ve paid almost one third the amount of freight claims since Keep it KOOL° began. Keep it KOOL° Program Motivates Staff Even before we started our proprietary quality assurance program, our claims paid were far below the industry average of 1% of revenue, at .36%. Since the inception of the highly successful Keep it KOOL° program, KOOL PAK° employees have consistently brought the number of claims down to an average of .13% for the past five years running. KOOL PAK° is committed the continued success of the program. That means our customers are assured of safe handling of every shipment from pickup to delivery. And that leads to fewer freight claims. Our employees’ hard work and perseverance continue to make a substantial difference to KOOL PAK° and to our customers across the U.S. and Canada.
KOOL PAK° PICK AND PACK SERVICES PROVE COST EFFECTIVE FOR RETAIL DISTRIBUTION: July 25, 2013 - KOOL PAK° Pick and Pack Services are part of the complete supply chain management services we offer. KOOL PAK°’s 3PL value-added logistics services can be a cost effective strategy for retail distribution of goods. At our west coast facilities in Clackamas OR, Ontario CA, and Langley BC, we process small to large quantities of product, picking the relevant product for each destination.
KOOL PAK° EXPANDS LOGISTICS SERVICES - NOW OFFERING TRUCKLOAD VOLUME CAPACITY: June 30, 2013 - KOOL PAK° Logistics provides truckload volume capacity for frozen, refrigerated and dry goods. For businesses looking for truckload volume capacity to move their temperature-controlled commodities, KOOL PAK° Logistics is the newest part of the KOOL PAK° family of transportation companies. As a logical expansion of their LTL transportation services, KOOL PAK° Logistics provides greater capacity to transport both LTL and truckload volume shipments across the U.S. and Canada.
POLAR EXPRESS TRANSPORTATION ACHIEVES U.S. EPA SMARTWAY TRANSPORT PARTNERSHIP: June 24, 2013 - We're transporting refrigerated, frozen and dry goods more sustainably. The U.S. Environmental Protection Agency (EPA) recently certified Polar Express Transportation LTD as a SmartWay Transport Partner. Being SmartWay certified means Polar Express Transportation is helping businesses reduce their carbon footprint by moving frozen, refrigerated and dry goods more sustainably, lowering emissions and improving freight efficiency. Based in British Columbia, Polar Express provides temperature-controlled LTL transportation and logistics services throughout the U.S. and Canada.
SAFETY AND SECURITY ARE TOPS AT THE NEW KOOL PAK° CLACKAMAS YARD: April 30, 2013 - Safety is our priority at KOOL PAK° and the new yard in Clackamas reflects that attention to detail. The yard officially opened on April 19th, and newly remodeled offices opened after improvements were completed on the 26th.
The newly opened facility features state of the art safety and security measures for equipment and product stored on site. Features include a fenced yard with security cameras and security personnel to control access. This ensures that there’s no tampering or break-ins and products remain secure until they’re delivered to our customers.
LTL CARRIER KOOL PAK EARNS FIRST PLACE HIGHWAY SAFETY AWARD: June 17, 2013 - West coast-based temperature-controlled LTL service provider KOOL PAK° LLC received the first place Great West Safety Award ‘for outstanding achievement in highway safety for Common Carrier – LTL transportation under 3 million miles’. This highway safety award was granted in April by Oregon Trucking Associations and Great West Casualty Company to KOOL PAK°.
KOOL PAK AND POLAR EXPRESS TRANSPORTATION EXPAND WAREHOUSING, DISTRIBUTION AND LOGISTICS SERVICES AT THEIR TEMPERATURE-CONTROLLED FACILITY IN LANGLEY, BC: October 2012 - Polar Express Transportation's newly expanded temperature-controlled facility opens October 29th in Langley, BC, offering additional warehousing and regularly-scheduled delivery services into and throughout Canada as well as the US. Due to exponential growth in their transportation services since joining up with KOOL PAK° in January, 2012, Polar Express' facility expansion now offers nearly 300,000 cubic feet of frozen, chilled and dry product warehousing.
KOOL PAK EXPANDS LTL SERVICES EAST FROM CALIFORNIA: October 2012 - Shipping direct from their refrigerated warehouse facility in Ontario, California, KOOL PAK° is expanding transcontinental LTL services across the U.S. They will begin weekly scheduled temperature-controlled shipments from California beginning the week of October 22nd with deliveries scheduled the week of October 29th. Expanded LTL coverage from Ontario will now include Texas, Georgia, Florida, Ohio, Illinois, Indiana, Wisconsin, Pennsylvania, New Jersey and New York boroughs in addition to their current service coverage area of the seven western states and Canada.
KOOL PAK CONTINUES WEST COAST EXPANSION WITH NEW ONTARIO CALIFORNIA FACILITY: July 2012 - Temperature-controlled LTL transportation service provider KOOL PAK°, LLC announced the opening of its terminal operation in the southern California hub of Ontario. The new facility positions KOOL PAK° in closer proximity to its California customers and consignees, further enhancing the scope, flexibility and responsiveness of their refrigerated transportation services in the US and Canada. "With our recent acquisition of Polar Express in British Columbia and expansion into southern California, we immediately open new lanes throughout the US and Canada to all west coast shippers", says Steve Ness, CEO and President.
KOOL PAK ACQUIRES POLAR EXPRESS TRANSPORTATION: January 2012 - Expanding our worry-free, temperature-controlled LTL shipping coverage across the northern border, we're proud to announce we've acquired British Columbia-based carrier Polar Express Transportation, LTD.
KOOL PAK HELPS MEET MANDATORY C-TPAT STANDARDS: June 2012 - Kool Pak works closely with our customers to meet the security criteria outlined by the U.S. Customs C-TPAT (Customs-Trade Partnership Against Terrorism) Program. We have adopted state of the art security programs throughout our organization to meet the highest demands of our customers as they work to achieve supply chain security.
KOOL PAK TAKES TOP 2011 OTA SAFETY HONORS AND BECOMES AN ODOT TRUSTED CARRIER: April 2012 - Once again backing up our promise of leadership in worry-free, temperature-controlled LTL shipping, we're proud to announce we've become the Oregon Trucking Association's (OTA) Grand Safety Champion and have taken first place in their Fleet Safety Awards, Common Carrier Less-Than-Truckload (LTL)/Under 3 Million Miles.
KOOL PAK EARNS SMARTWAY TRANSPORT PARTNERSHIP'S HIGHEST MARKS FOR CLEANER FREIGHT TRANSPORT: March 2011 - Kool Pak, LLC, an asset-based refrigerated carrier based in Lake Oswego OR, just earned SmartWay Transport Partner certification, achieving the highest score granted by the Environmental Protection Agency (EPA). To achieve this EPA certification, Kool Pak fulfilled two years' of work toward improving such critical factors as fuel efficiency, reducing idling time, and incorporating energy efficiency measures including aerodynamic bumper and mirrors and low-rolling resistance tires. Kool Pak has invested in new generation technologies and equipment to ensure integrity of customers' refrigerated shipments while operating in a safe, efficient and environmentally responsible manner. Their efforts led to a 31.9% decrease in CO2 (Carbon Dioxide) and 73% decrease in NO2 (Nitrogen Dioxide) emissions - both critical factors in measuring air pollution levels.