KOOL PAK°® NEWS
LOGISTICS EXPERTISE DRIVES GROWTH: March 2014 - Since starting operations in early 2013 to better serve our customers with expanded services and dedicated staff, KOOL PAK° Logistics has grown dramatically. In the first nine months, we’ve tripled the volume of goods moved across the US. KOOL PAK° Logistics now offers over 200 highly trained and experienced carriers to safely move perishable commodities including produce, meat, frozen and dry freight, as well as equipment, manufactured and durable goods.
KOOL PAK° Logistics services major national accounts that include Del Monte, Dole, Costco, Americold, Kroger, Safeway, WinCo and Wal-Mart. Customers rely on the consistency and accuracy provided by the KOOL PAK° Logistics team, with 24 hour service for order booking and driver dispatching as well as expertise in handling same day, short notice truckload volume. Services include verification of proper case count, size and temperatures, daily updates with driver locations and product temperature status, and delay or issue notification.
Carriers receive extensive training in KOOL PAK°’s cold chain management processes to safeguard temperature-sensitive commodities and most carriers are port compliant (nationwide) with TWIC cards. To keep freight moving smoothly, KOOL PAK° offers carriers quick pay, fuel advances, and direct deposit.
KOOL PAK° Logistics currently handles 200 truckloads each month throughout the eleven western states, with expansion underway on the East coast and the Midwest to better serve national customers and increase overall capacity.
DRIVER ADVOCATE, RECRUITER HIRED AS KOOL PAK° GROWS: November 2013 - As KOOL PAK° continues to grow, we’ve hired Wyatt Welch as our new Driver Relations Manager. In this new position, Wyatt oversees driver recruiting, training, recruiting and retention programs. He will also lead the Driver Awards Program, a quarterly program that recognizes excellence in our top drivers, and the company Wellness Program.
Wyatt works out of the Drop Yard in Clackamas to maintain accessibility for all our drivers. A focus on recruiting, training and maintaining a premier driving fleet in the refrigerated LTL transportation will enable drivers to manage mixed temperature freight, manage the use of bulkheads and adhere to strict safety standards. Driver territories include Local in Portland, Seattle, and Los Angeles; Shuttle between KOOL PAK° Terminals; Regional OTR multi-stop, mixed temperature loads in the seven Western States; and Transcontinental.
Wyatt retired as a Lieutenant Colonel with 23 years career the US Army. His numerous commands and time on Staff from the Battalion level to Combatant Command level serves as an excellent background for leading our associates in the pursuit of excellence and increased visibility of KOOL PAK° within our industry.
LOGISTICS INDUSTRY VET JOINS KOOL PAK°: October 2013 - New Ops VP Brings Extensive Supply Chain Experience - Neil LeGare recently joined KOOL PAK° LLC in the newly expanded role of Vice President of Operations. Neil brings 16 years in the Logistics business, working in the shipping and manufacturing side of the supply chain. His extensive experience in process improvement and IT systems for increasing supply chain performance will benefit KOOL PAK° and our customers. In fact, Neil has already begun applying his expertise in resource planning, field and dispatch coordination and supply chain logistics with the Kool Pak teams at the Clackamas, Kent and Ontario terminals.
The expanded role of KOOL PAK° VP of Operations includes increasing communications and coordination throughout the organization; improving the effectiveness of resource allocation and overall logistics performance; and enhancing customer satisfaction for all of KOOL PAK°’s customers.
KOOL PAK° DELIVERS SUPPORT TO THE DALLES OR FIREFIGHTERS: September 2013 - During the extensive fires that plagued the Mount Hood National Forest in recent weeks, there’s been a tremendous need to help the many firefighters and support workers during their relief and containment efforts. They needed a way to keep food supplies safe during the extended period the firefighters were deployed.
We received a call in late August requesting our services to keep food cold for the nearly 800 firefighters working on-site. Our dedicated team quickly responded. We delivered one of our newest temperature-controlled trailers to keep their food supplies cold. Our driver picked up two pallets of ice and delivered the reefer trailer to the firefighter’s camp near The Dalles for a week. Along with the trailer, we arranged for portable steps to make food access easier for the firefighters and their support team.
The 800 firefighters were working on three lightning-sparked fires 10 miles southwest of The Dalles, OR. The fires covered nearly 11,500 acres before being contained. Some of the fires affected Mt. Hood National Forest facilities and trails.
KOOL PAK° was glad to be of service to our firefighters.
ANNOUNCING STELLAR RESULTS OF OUR KEEP IT KOOL° PROGRAM: August 2013 - Successfully managing temperature-sensitive loads is what we do best at KOOL PAK°. Since starting our claims prevention and quality assurance program at the beginning of fiscal year 2009, the Keep it KOOL° program continues to deliver results for our customers. Now into our fifth year, we’re pleased to announce that our fiscal year 2013 results are seven times better than average pre-program figures, at an astounding .05%. That’s nearly 20 times better than the industry average.
Created as a way to involve every employee in reducing and preventing claims, the excellent results of the program continue on their long-term trend as the lowest in the industry. For FY 2013, we’ve paid almost one third the amount of freight claims since Keep it KOOL° began.
Keep it KOOL° Program Motivates Staff
Even before we started our proprietary quality assurance program, our claims paid were far below the industry average of 1% of revenue, at .36%. Since the inception of the highly successful Keep it KOOL° program, KOOL PAK° employees have consistently brought the number of claims down to an average of .13% for the past five years running.
KOOL PAK° is committed the continued success of the program. That means our customers are assured of safe handling of every shipment from pickup to delivery. And that leads to fewer freight claims. Our employees’ hard work and perseverance continue to make a substantial difference to KOOL PAK° and to our customers across the U.S. and Canada.
KOOL PAK° PICK AND PACK SERVICES PROVE COST EFFECTIVE FOR RETAIL DISTRIBUTION: July 25, 2013 - KOOL PAK° Pick and Pack Services are part of the complete supply chain management services we offer. KOOL PAK°’s 3PL value-added logistics services can be a cost effective strategy for retail distribution of goods. At our west coast facilities in Clackamas OR, Ontario CA, and Langley BC, we process small to large quantities of product, picking the relevant product for each destination.
KOOL PAK° serves as the single-source partner for customers’ logistics needs whether it’s a one-time project or ongoing fulfillment. To reduce operational costs and eliminate internal overhead, we offer the flexibility and scalability to help customers save money. With our value-added logistics fulfillment, businesses can reduce distribution costs, reduce chargeback fines, and focus on their core business.
Temperature-controlled Pick and Pack Services include product labeling, shrink wrapping, pallet breakdown to ship individual cases, building new cartons, packs or pallets for customized orders, order fulfillment from warehouse to customer delivery plus picking and re-packing cartons or pallets.
Because businesses spend a lot of time and capital building their brands, KOOL PAK° works as a partner to protect both reputation and product throughout the entire supply chain. We're dedicated to ensuring exceptional service by providing accurate order handling and documentation, tailored solutions, and optimized workflows for efficient fulfillment.
KOOL PAK° EXPANDS LOGISTICS SERVICES - NOW OFFERING TRUCKLOAD VOLUME CAPACITY: June 30, 2013 - KOOL PAK° Logistics provides truckload volume capacity for frozen, refrigerated and dry goods. For businesses looking for truckload volume capacity to move their temperature-controlled commodities, KOOL PAK° Logistics is the newest part of the KOOL PAK° family of transportation companies. As a logical expansion of their LTL transportation services, KOOL PAK° Logistics provides greater capacity to transport both LTL and truckload volume shipments across the U.S. and Canada.
KOOL PAK° created this affiliated company to work in partnership with shippers and carriers to safely and more efficiently move higher volumes of frozen, refrigerated and dry goods. To facilitate the safe movement of goods, KOOL PAK° Logistics strictly adheres to DOT federal transportation regulations and all of the company’s California equipment is CARB Compliant.
To head up the new KOOL PAK° Logistics operation, 15-year brokerage industry veteran Matt Thompson joined as Chief Marketing Officer. Notes KOOL PAK° CEO Steve Ness, “as a full service brokerage, Matt’s industry knowledge will help to develop partnerships with companies and carriers to effectively manage temperature-sensitive and dry freight.”
Logistics services include supply chain management, transportation, dedicated delivery, cold chain management, operations support, reverse logistics and reporting/analysis.
POLAR EXPRESS TRANSPORTATION ACHIEVES U.S. EPA SMARTWAY TRANSPORT PARTNERSHIP: June 24, 2013 - We're transporting refrigerated, frozen and dry goods more sustainably. The U.S. Environmental Protection Agency (EPA) recently certified Polar Express Transportation LTD as a SmartWay Transport Partner. Being SmartWay certified means Polar Express Transportation is helping businesses reduce their carbon footprint by moving frozen, refrigerated and dry goods more sustainably, lowering emissions and improving freight efficiency. Based in British Columbia, Polar Express provides temperature-controlled LTL transportation and logistics services throughout the U.S. and Canada.
To earn SmartWay certification requires an extensive commitment by transportation carriers to meet environmental compliance requirements and benchmarks that prove reduced energy consumption, improved efficiencies, and less air pollution. Polar Express incorporated several measures that include installation of APUs in all tractors for efficient heating and cooling to minimize idling time; popular Driver Incentive programs that reduce pollution by decreasing speed, lowering RPMs and idling time; installing aerodynamic bumpers, mirrors and low-rolling resistance tires. They also invested in new technologies that ensure customers' temperature-controlled shipments are safe throughout the cold chain.
KOOL PAK° LLC, parent company of Polar Express Transportation, engaged with SmartWay in 2009 and earned their certification in 2011. “When we purchased Polar Express in January 2012, it was natural for Polar Express to achieve the same level of environmental commitment”, commented KOOL PAK° CEO Steve Ness. “Our customers can rest assured that we’re employing the same high standards as we transport their goods throughout the U.S. and Canada. Plus, all of our tractors and trailers are California Carb Compliant.”
Reducing Greenhouse Gas Emissions and Air Pollution
SmartWay Transport Partnership is a public-private initiative unifying government, transportation providers and businesses to reduce fuel consumption and improve air quality, moving more goods, more miles with lower emissions and less energy. Since 2004, SmartWay program has helped businesses achieve fuel savings of USD 8.1 billion, saving 65 million barrels of oil, reducing 28 million metric tons of carbon dioxide, 478,000 tons of nitrogen oxide and 22,000 tons of particulates from the air.
KOOL PAK°, LLC purchased Polar Express Transportation in January 2012.
SAFETY AND SECURITY ARE TOPS AT THE NEW KOOL PAK° CLACKAMAS YARD: April 30, 2013 - Safety is our priority at KOOL PAK° and the new yard in Clackamas reflects that attention to detail. The yard officially opened on April 19th, and newly remodeled offices opened after improvements were completed on the 26th.
The newly opened facility features state of the art safety and security measures for equipment and product stored on site. Features include a fenced yard with security cameras and security personnel to control access. This ensures that there’s no tampering or break-ins and products remain secure until they’re delivered to our customers.
Employee safety is also a priority and the new location provides a clean and safe work environment. There’s more space for our drivers to park trailers and the new building offers better facilities – including a place to chill (and not in one of our freezers). Being just half a mile from the Clackamas warehouse saves time and fuel for drivers needing to store or pick up trailers. The really great benefit is that the remodeled facility is geared up for drivers to perform preventative maintenance and do minor vehicle maintenance, another time saver.
KOOL PAK° made this investment to improve services for our drivers and the bigger facility offers a relaxing respite from the road.
LTL CARRIER KOOL PAK EARNS FIRST PLACE HIGHWAY SAFETY AWARD: June 17, 2013 - West coast-based temperature-controlled LTL service provider KOOL PAK° LLC received the first place Great West Safety Award ‘for outstanding achievement in highway safety for Common Carrier – LTL transportation under 3 million miles’. This highway safety award was granted in April by Oregon Trucking Associations and Great West Casualty Company to KOOL PAK°.
Companies that demonstrate exceptional highway safety standards are honored each year by the Oregon Trucking Associations (OTA). Confirming KOOL PAK° ’s commitment to safety, this is the eleventh OTA transportation award they’ve received since 2002. “The safety of our drivers, our trucks, and the goods we carry are paramount to our customers and our dedicated staff. We appreciate this recognition from our industry peers” commented Steve Ness, CEO of KOOL PAK°.
OTA partners with the American Trucking Associations and Great West Casualty Company, a leading insurance provider for the trucking industry, to acknowledge the best carriers in several transportation categories.
Patrick Kuehl, Executive Vice President of Great West, noted “It’s always an honor for Great West Casualty to sponsor TCA’s National Fleet Safety Awards. These awards recognize some of the safest fleets in North America and set admirably high safety standards for the industry.”
KOOL PAK AND POLAR EXPRESS TRANSPORTATION EXPAND WAREHOUSING, DISTRIBUTION AND LOGISTICS SERVICES AT THEIR TEMPERATURE-CONTROLLED FACILITY IN LANGLEY, BC: October 2012 - Polar Express Transportation's newly expanded temperature-controlled facility opens October 29th in Langley, BC, offering additional warehousing and regularly-scheduled delivery services into and throughout Canada as well as the US. Due to exponential growth in their transportation services since joining up with KOOL PAK° in January, 2012, Polar Express' facility expansion now offers nearly 300,000 cubic feet of frozen, chilled and dry product warehousing.
Working together, KOOL PAK° and Polar Express provide an extensive array of worry-free services for transportation, storage and delivery of temperature-controlled LTL shipments throughout Canada and the US. Their combined transportation and warehousing services ensure that temperature-sensitive products are maintained at their proper temperature through the cold chain, from pickup, to storage and delivery at destination.
The Canadian state-of-the-art transportation management systems and services include new model tractors with dual-temp, refrigerated trailers, extensive regularly scheduled deliveries, customized logistics solutions, and dedicated customer service teams to ensure product safety.
With storage capacity of up to 1,000 pallets for frozen, chilled and dry product, Polar Express offers vendor consolidation, container loading and port delivery, unloading and breakdown, load reconfiguration, repalletizing and repackaging, cross docking, short hold and carrier drop off.
In addition to Langley, BC, KOOL PAK° has temperature-controlled facilities in Washington, Oregon and southern California for complete west coast coverage. "We also recently expanded our worry-free transcontinental LTL services out of Ontario, California to include Texas, Georgia, Florida, Ohio, Illinois, Indiana, Wisconsin, Pennsylvania, New Jersey and New York in addition to our coverage of the seven western states and Canada", adds Steve Ness, CEO
Polar Express contacts for transportation services are Jamie Plowman at 604-888-3729, and Jay Richardson for logistics and warehousing services. Polar Express Transportation is located at #4 10097 201 St., Langley, BC V1M 3G4, Canada.
Established in 1968, KOOL PAK°, LLC is a leading provider of worry-free, temperature-controlled LTL shipping based out of Oregon. They purchased Polar Express Transportation in Langley BC in January 2012 to extend services throughout Canada. In addition to world-class transportation services, four strategically located refrigerated facilities offer warehousing and logistics at the Langley, BC facility and in Oregon, California, and Washington. KOOL PAK° delivers superior service by being a proactive and flexible extension of its customers' business.
KOOL PAK EXPANDS LTL SERVICES EAST FROM CALIFORNIA: October 2012 - Shipping direct from their refrigerated warehouse facility in Ontario, California, KOOL PAK° is expanding transcontinental LTL services across the U.S. They will begin weekly scheduled temperature-controlled shipments from California beginning the week of October 22nd with deliveries scheduled the week of October 29th. Expanded LTL coverage from Ontario will now include Texas, Georgia, Florida, Ohio, Illinois, Indiana, Wisconsin, Pennsylvania, New Jersey and New York boroughs in addition to their current service coverage area of the seven western states and Canada.
"We've been developing these lanes and are now ready to expand our chilled and frozen transportation services from our facility in Ontario", adds Steve Ness, CEO and President. "We plan to extend coverage to all remaining states in the near future."
In addition to temperature-controlled transportation services out of Ontario, KOOL PAK°'s facility offers frozen, refrigerated and dry storage, consolidation and logistics services. With a focus on cold chain management and safe handling of temperature sensitive product, they also have facilities in Washington, Oregon and British Columbia.
Contact points for KOOL PAK°'s Ontario facility include Tim Layhee for rates and delivery schedules on the new lanes and Josh Eddins for warehouse and operational inquiries, at 877-585-6977 or 909-321-3301.
Established in 1968, KOOL PAK°, LLC is a leading provider of worry-free, temperature-controlled LTL shipping. In addition to world-class transportation services, their four strategically located refrigerated facilities offer warehousing and logistics services in California, Oregon, Washington, and British Columbia. KOOL PAK° delivers superior service by being a proactive and flexible extension of its customers' business.
KOOL PAK CONTINUES WEST COAST EXPANSION WITH NEW ONTARIO CALIFORNIA FACILITY: July 2012 - Temperature-controlled LTL transportation service provider KOOL PAK°, LLC announced the opening of its terminal operation in the southern California hub of Ontario. The new facility positions KOOL PAK° in closer proximity to its California customers and consignees, further enhancing the scope, flexibility and responsiveness of their refrigerated transportation services in the US and Canada. "With our recent acquisition of Polar Express in British Columbia and expansion into southern California, we immediately open new lanes throughout the US and Canada to all west coast shippers", says Steve Ness, CEO and President.
California sales will be headed by Business Development Manager Timothy (Tim) Layhee, who brings over 35 years' experience in refrigerated and frozen food shipping and LTL transportation. "Food safety and carrier safety are both top priorities at Kool Pak", notes Layhee. "With our industry-leading cold chain management and focus on staying current with regulations, businesses can rely on our temperature-controlled transportation services from pick up to delivery."
Joining Layhee as Operations Manager is Josh Eddins, bringing his extensive driving, warehousing and dispatch experience to SoCal customers after most recently leading Kool Pak's Kent, Washington facility.
Kool Pak's Ontario facility provides frozen, refrigerated and dry storage as well as consolidation capabilities in a temperature-controlled environment. With this complete range of transportation and logistics services, customers are ensured of safe product handling throughout the cold chain.
KOOL PAK ACQUIRES POLAR EXPRESS TRANSPORTATION: January 2012 - Expanding our worry-free, temperature-controlled LTL shipping coverage across the northern border, we're proud to announce we've acquired British Columbia-based carrier Polar Express Transportation, LTD.
This move extends regularly scheduled delivery services, and strengthens both KOOL PAK and Polar Express Transportation's ability to transport, store and deliver temperature-controlled LTL shipments throughout Canada and the United States on a worry-free basis for all customers.
We would like the opportunity to provide quotes for any shipments that are within this newly expanded coverage area and will be contacting customers to discuss the many advantages in the near future. Please feel free to contact us for rates and the pick-up/delivery schedules prior to that time.
Official Press Release: January 15, 2012, Portland, OR - KOOL PAK, LLC announced today that it has acquired British Columbia-based carrier Polar Express Transportation, LTD., to expand regularly scheduled delivery services into and throughout Canada. The move strengthens both KOOL PAK and Polar Express Transportation's ability to transport, store and deliver temperature-controlled LTL shipments throughout Canada and the United States on a worry-free basis for all customers.
"Regardless of which side of the northern border we're on, any product entrusted to us will be well cared for and in our control" said KOOL PAK CEO Steve Ness. "KOOL PAK has a great reputation and will provide the necessary resources to help us continue to grow and serve our customers" said Polar Express owner and General Manager Jamie Plowman.
Among the assets acquired is a warehouse and cross-dock facility located in Langley, BC, which offers temperature-controlled protection for products while in transit. The sale also includes new-model tractors and dual-temp, refrigerated trailers.
Impressed by Polar Express Transportation's management team, cross-border expertise and commitment to customer service, safety and the welfare of its employees, the acquisition was a logical addition to the KOOL PAK family. Polar Express Transportation will continue to operate under its current name and management. KOOL PAK's US headquarters will provide state-of-the-art transportation management systems and other resources in support of its Canadian operations.
Established in 1968, KOOL PAK, LLC is the leading provider of worry-free, temperature-controlled LTL shipping. In addition to world-class transportation services, the company operates strategically placed terminals with refrigerated warehouse space in Oregon and Washington. KOOL PAK delivers a higher level of service by being a proven, proactive, flexible extension of its customers' business.
KOOL PAK HELPS MEET MANDATORY C-TPAT STANDARDS: June 2012 - Kool Pak works closely with our customers to meet the security criteria outlined by the U.S. Customs C-TPAT (Customs-Trade Partnership Against Terrorism) Program. We have adopted state of the art security programs throughout our organization to meet the highest demands of our customers as they work to achieve supply chain security.
We recently helped ConAgra maintain their mandatory C-TPAT standards. According to ConAgra's Corporate Security Manager and C-TPAT Program Manager Pete Peters:
"Your excellent response to our C-TPAT Security Audit allowed us to completely close this audit. We appreciate your helping us meet this important program obligation."
ConAgra Foods considers this facility to have implemented all mandatory C-TPAT standards. To get all of the items closed the first time with such an extraordinary commitment to not just merely implementing the minimum required by the standards, but to actually incorporate some "above and beyond" best practices was noteworthy of acknowledgement."
KOOL PAK TAKES TOP 2011 OTA SAFETY HONORS AND BECOMES AN ODOT TRUSTED CARRIER: April 2012 - Once again backing up our promise of leadership in worry-free, temperature-controlled LTL shipping, we're proud to announce we've become the Oregon Trucking Association's (OTA) Grand Safety Champion and have taken first place in their Fleet Safety Awards, Common Carrier Less-Than-Truckload (LTL)/Under 3 Million Miles.
This is the tenth time since 2002 KOOL PAK°'s excellent safety record has been recognized by the OTA. In 2011, we had zero Department of Transportation recordable accidents in Oregon, a perfect record.
At the same time, the Oregon Department of Transportation has named us a Trusted Carrier, placing us among the top 15% "best" carriers in Oregon participating in the state's Green Light weigh station clearance program. For customers, this means less highway scale stops and less risk of load delay during the transport segment of the cold chain, thereby ensuring greater load safety and faster delivery.
The two OTA awards and our new ODOT status are further proof that we're literally going the extra mile to ensure the safety and speedy delivery of our customers' product, as well as the safety of the public and our drivers while in transit. For more information on how we're taking the worry out of temperature-controlled LTL shipping, we encourage you to contact Pam Dinsdale.
KOOL PAK EARNS SMARTWAY TRANSPORT PARTNERSHIP'S HIGHEST MARKS FOR CLEANER FREIGHT TRANSPORT: March 2011 - Kool Pak, LLC, an asset-based refrigerated carrier based in Lake Oswego OR, just earned SmartWay Transport Partner certification, achieving the highest score granted by the Environmental Protection Agency (EPA). To achieve this EPA certification, Kool Pak fulfilled two years' of work toward improving such critical factors as fuel efficiency, reducing idling time, and incorporating energy efficiency measures including aerodynamic bumper and mirrors and low-rolling resistance tires. Kool Pak has invested in new generation technologies and equipment to ensure integrity of customers' refrigerated shipments while operating in a safe, efficient and environmentally responsible manner. Their efforts led to a 31.9% decrease in CO2 (Carbon Dioxide) and 73% decrease in NO2 (Nitrogen Dioxide) emissions - both critical factors in measuring air pollution levels.
The US Government's EPA SmartWay Transport Partnership is a program that unifies government, business and consumers to reduce fuel consumption and improve air quality. Kool Pak has engaged with EPA since early 2009 to earn this certification.