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Kool-Pak LLC

QUALITY ASSURANCE

We're Keeping It Kool for you at KOOL PAK°®

Successfully managing temperature-sensitive loads is what we do best at KOOL PAK°. Our entire team is committed to careful handling of your product from pickup to delivery. Attention to detail and superior customer service ensure any mistakes are identified early and addressed quickly to prevent damage or claims down the road. Your shipments are safe with us.

Keep It KOOL°® Program

Keep It KOOL° is our exclusive, company-wide quality assurance and accountability program, created in 2009 to help employees reduce and prevent claims. Through the Keep It KOOL° program, we constantly incorporate process improvements and educate employees about the causes and effects of claims.

Keep It KOOL° Means Low Claims

Before we started Keep it KOOL, claims paid were .36%, already far below the industry average of 1% of revenue. Fiscal 2013 results were the lowest yet - at .068%.The results? Satisfied customers, increased customer loyalty, and improved customer relations.

Leading the Industry with Worry-Free Transportation

What's unique about Keep It KOOL° is top down, interdepartmental teams working together to help each other understand the importance of every shipment. As the leaders in worry-free LTL shipping®, we created Keep It Kool to better serve you.


At Polar Express Transportation, we’re ready to meet all of your distribution needs. Our company philosophy is to provide the best possible service to every customer at a competitive price.