Keep It KOOL°® Program
Keep It KOOL° is our exclusive, company-wide quality assurance and accountability program, created in 2009 to help employees reduce and prevent claims. Through the Keep It KOOL° program, we constantly incorporate process improvements and educate employees about the causes and effects of claims.
Keep It KOOL° Means Low Claims
Before we started Keep it KOOL, claims paid were .36%, already far below the industry average of 1% of revenue. Fiscal 2013 results were the lowest yet - at .068%.The results? Satisfied customers, increased customer loyalty, and improved customer relations.
Leading the Industry with Worry-Free Transportation
What's unique about Keep It KOOL° is top down, interdepartmental teams working together to help each other understand the importance of every shipment. As the leaders in worry-free LTL shipping®, we created Keep It Kool to better serve you.